Lost Expected Customer ??
I felt depression these days as I lost one of my expected customer, who I followed almost 1 month. www.fobshanghai.com3]7h v2|4X7k!y9W
4?!]#t(P%Cwww.fobshanghai.com1 month ago, he inquiried me with indefinite information, so I replied to him in my professional knowledges of products, he reverted me quickly and sent the artworks to me for discussion. About 2 weeks went by, all specifications about that projects were clear, so he asked for sampling. Usually, we shall charge the sample fee to our customers ,which is our company's policy, but it will be refunded when the order was placed . He confirmed to the sample fee and I sent the P/I for sampling later, a few days I have received the bank slip from him and he advised that it will cost about a week for remittance and requested for our starting to make samples. I did believe him,who had transferred the money successfully. Actuall the money was not still on our account, so I called him in regards to it, he replied me that there was maybe somewhat between his bank and our bank information and replied tomorrow ( Saturday ). www.fobshanghai.com%{2N0p4`3Q#^6k%S'O!t
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The second day, I have received his responding, he told me fact that he didn't make moeny to our account at all and added that : " I have received 3 quotations from others suppliers, the price are equal to you, no charge for sampling but $60 freight cost , so after a meeting with my board, we decided to hold the process of samples with you and ask you why you where charging us almost $1.200 .we talked a lot about the situation because I had a good contact with you, you called us to know what was going on and we saw nice products realised on your website.Frankly I had to agree with my board about the amount you asked for the samples (they also blamed me for having done the wire before receiving other's offers, but this is my problem).So now what can we do about this problem ? ".www.fobshanghai.com9m/Y7n9@#}
#U7Q"q8O4B6x(K4vwww.fobshanghai.comI replied him quickly, a few minutes later I received his responding :
5K2T&_&E*g9u*e4Ubusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business8B2A#s,H+{*N6d.j/C
Dear Jacky,
6|-y%e#d6h d3X"R7Wwww.fobshanghai.comThere is nothing I can do to have my partners changing their position.
*V4O9b/V-~www.fobshanghai.comThe only move I can make, because I know you started to work and gathered tools by my fault, is to send you 300$ from my personal money to get the samples.
!O0Z3W5y)v8S0Z4WLike this, we will still have a chance to work together as I think your samples will show the quality we need.
/^,~8`6C7B!q%a g&y-i.p5_www.fobshanghai.comTell me if it's correct for you.
-P/Q7K'h l'W+E:I[A Professional Business Forum]Very best.
'@5d!X!p9k&M.C n0N8F-m5W[A Professional Business Forum]Sorry again for the inconvenience.
7X'D'e8^(n&oHenriFOB Business Forum)D'X }"m5i+r#m8?;V
5J#w4t5Q#Q1~5S#i1H+^6o6i[A Professional Business Forum][A Professional Business Forum]&t0Q*U'd8G1A
What I should deserve to his personal money ? What I can do get his back ?
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