Dear Paul,9}#k8X+J%Q%t,S
if your company can not send samples how can we make an order?? all companies I am dealing with are sending samples cause i thats the only way we can make an order.
1[,d6`$h4B2EFOB Business ForumAs i said we thinking after seeing your prices seriously about starting cooperation with your company, but as you know yourself we need to see your product for to be sure what i am seeing on photos or what you writing to me is what i get when i be making orders.
8f5i a+u9N3R$z[A Professional Business Forum]As you know there is many wood producers in China and i have never paid for samples which all over the world are for free.
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Looking forward to hearing for you soon.
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Best Regards,business forum,trade forum,business opportunity,Business China,Business India,Brazil business)J"X8^;k4m6Z:m9V
business forum,trade forum,business opportunity,Business China,Business India,Brazil business8G/\7o v2@+\4s*o
KGupper is the reply of my new developed potential customer. Could you tell me how to reply him? actually i have replied him several days ago. Now i am always try to keep a good mood myself. if before, like this kinds of customer, i weren't give him any good reply. Why our chinese factory give so many good chances to them foreigns to earn our money? Why we can't keep a good fundamental  trading terms? How can you (our no confirmed customer) say like that? I am afraid there is too many malignant competitions between ourselves. www.fobshanghai.com8k-c(v#v"h#^/k

2X+B2t7c1C2cFOB Business ForumPls tell me your advise. Many thanks Paul.

One company always have their own principle,towards this kind of customer,i always said sample charges is always needed to a new customer,and will refund once upon the order placed,also after good cooperation,all the sample charges will be on our account.Meantime,same to express charges ,frankly speaking,this is a very normal way .

just tell him that according to your company regulations ,you never send the sample to the new customers on your expense without getting their confirmed order.if he is really sincere ,you can send the sample on your expense sometime,but to such customers,i won't do that if i were you

Hi paul:
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I have been meeting such a case always! But you should know the main poit very clearly,business forum,trade forum,business opportunity,Business China,Business India,Brazil business,k&D3U9w"Y2?(R(y;P
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The one, you do think about this client is a very potential one ?if so , you can have a try to make a sample according to their request and send to them . (but you have to know he is really insteresting in you product, but for a sample only.)
!b3i%h0C"k!s+z%t&Twww.fobshanghai.comFOB Business Forum/K$` _.R7X,K!|1E!S/~
Secondly, you can ask him to pay you for that sample.  you should think about that if one client really interested in you products and want to do the business with you, he never care about such little fee of sample.
#x4Y0f;u"tFOB Business Forum;P1e*P!p0g*O.K5Y8B
Please make sure what your real situation at presten, and figuer out which way you should dear with you client.
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jade

Thank you for all your suggestion! It's really appreciated.

It's him looking for me and asking for samples. and we have sent each other more than 7 pcs emails. i am thinking i am lucky to meet a scarm.  yesterday evening, we exchange 3 email, i have given up asking for sample charges and only asked for an DHL Delivery Number. Still he replied me there is no way to work together if i won't send him samples free of charge free of delivery.   hehe, though i am a new one and this is my second time to be here to study. but heihei.

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The delivery charges must on his account!
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Well,which country your customer come from?

Poland, But he haven't sent me enough company information. The website is under construction.

*l"n ?!d&|;^9y*_/n$Mbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessIt is a good &normal way to solute the problem of sample sending,also most of the customers will accept it.FOB Business Forum;\7m,y.^"k4|5Z
We'd like to do business with those foreign clients,but we should keep our principle. www.fobshanghai.com/m+m0E+W6l3n:x&B#N
Which should be on the basic of mutual benefits.

be polite and be rational in sample sending stuff

First know about their company's history,market,country.........
2{9E({%{"w6o[A Professional Business Forum]then tell him about your company's policy,sample will be refunded after you place a order with us,If they are really hope to establish business with you,they will not mind such sample charges,include the express charge.

Sorry,sample charge will be refunded after place a order.......

Do you help me?www.fobshanghai.com5J"R8i&\#?)H)d7I3T
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I want to improve my listening english, So who can give me the free website?
+B"L&]-?$_+c!x5M[A Professional Business Forum]Thanks very much.

!! Wishing you a Merry Christmas &  A prosperous in New Year 2008!!  ;M2Q&|%],N%n-u
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We do wish the year 2008 bring  Healthy , Happyness, Wealthy  and the best of everything to you and your family.

hello. Have the problem been solved perfectly? can you adv. the solution?