Subject: How will you reply if customer asks about quality?
peter-jetstar
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Post at 2007-1-10 12:15  Profile  Space  Site P.M.  Buddy 
How will you reply if customer asks about quality?

How will you reply if customer asks about quality?
#E3_5@8F:^.M1`2R$\FOB Business ForumFor example, if the customer asks: How can you assure me of the quality?
.^;`;w"e8U9GWhat will you do?
+V0S6K&D)_2s"n#Fwww.fobshanghai.comFor me, this is a very difficult question because it is not easy to change their impression on low-quality Made-In-China products.

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smile921
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Post at 2007-1-10 18:13  Profile  Space  Site P.M.  Buddy 
Send a sample for their reference.They may have a deep impression.
*G,O#A3i3Y$nFOB Business ForumBut if your products are huge,it ia a diffcult thing to do,too may things to consider.

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kevin820418
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Post at 2007-1-10 19:35  Profile  Space  Site P.M.  Buddy  Add kevin820418 to MSN friend  Talk with kevin820418 through MSN QQ Yahoo!
You are probably talking about products that have no certificates or standards met, right?+t,V-U5{.B6e9o
It's really painful to be asked for such question. I agree with upstairs, send them a sample to proof directly. If sample is not convenient, you can list some reference customers for him.
3]-`(q5A9b!s1h0P vwww.fobshanghai.comBut be sure, this customer must be real customer, not fake customer(I mean your competitors).

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peter-jetstar
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Post at 2007-1-11 12:03  Profile  Space  Site P.M.  Buddy 
Not actually Kevin."p a-W4n:H(J3W#e
www.fobshanghai.com!f7Z-N*c){
for example, One customer ask me: how can you compare your offset press with Roland, Heidlberg, Mitsubishi or Komori?
%S5b8F9z7L#^ H2@FOB Business ForumGod?? how can i compare? all mentioned are world top brand machines.[A Professional Business Forum]'d9}4W-c W;i(g

+_*F#z5g8s9M9S'Y'Mso sometimes I give this question back to the customer? please advise how can I prove our products' quality?
$G({&?*C"]2U-r:X-OFOB Business ForumThen they disappear.

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akeylis
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Post at 2007-1-18 10:45  Profile  Space  P.M.  Buddy 
that is easy. If your products have some certificats or approval just as CE ,CCC etc.no matter what kind of and which authortiy ,just tell them  seriously .Then tell them that your products must pass strict inspection before they are sold out ,if they need ,ask them to your factory for a spot study ,probably they will not really come ,if they come ,that is a good news ,because your products worth their attention like this .and at last ,just tell them that your products has beenenjoyed a long good reputation of superior quality ,all the customers offer positive feedback.
'K+W+c-l-E6H;JFOB Business Forum  all in all ,just tell ,whatever will benefits you ,do not keep scilence ,it is only a question ,not a fact ,right ?

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Abery
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QUOTE:
Originally posted by akeylis at 2007-1-18 10:45FOB Business Forum)U*Y-r7W,U#F.D
that is easy. If your products have some certificats or approval just as CE ,CCC etc.no matter what kind of and which authortiy ,just tell them  seriously .Then tell them that your products must  ...

9k,a+d;|3H.t%aI  share the same view with you





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janeyu
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Post at 2007-2-1 12:00  Profile  Space  P.M.  Buddy 
once a client ask me about the quality.business forum,trade forum,business opportunity,Business China,Business India,Brazil business4r1}6} m#q;D0T;z o
I only assure the quality with the client.But no other words.Now I am waiting for the client's confirm!

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kathylyq
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Post at 2007-2-1 16:30  Profile  Space  P.M.  Buddy 
all that good comments .
,R(t0Z;b9B$H-e/f1]1w8LActually .that's not so difficult for us when the customers doubt our quality .we have so
#d;r;e)l:F.d8G:[9B7[www.fobshanghai.com many methods to ensure our quality for our customers .

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luwei666
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Post at 2007-2-2 10:06  Profile  Space  P.M.  Buddy 
i have never met this ,so  ,i  say nothing

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violet1119
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Post at 2007-2-3 13:16  Profile  Space  P.M.  Buddy 


QUOTE:
Originally posted by smile921 at 2007-1-10 18:13
!p1J)Y/e:s*_-BSend a sample for their reference.They may have a deep impression.:e'T0T%y.V0S1L

(C3v9L;B$E+X+Jwww.fobshanghai.combusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business:Y;x4J&S#P'j"A u A
[A Professional Business Forum]-V4M2@1p/f*{
that's what i always do.www.fobshanghai.com)p;G!f;h6N(J9d&I2g
as we know seeing is believing.business forum,trade forum,business opportunity,Business China,Business India,Brazil business1C8z/B-l3Q-N$x'f
actually in most cases, samples just show the ability and level of production.

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Qiseviolet
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Post at 2007-2-5 12:51  Profile  Space  Site P.M.  Buddy 


QUOTE:
Originally posted by violet1119 at 2007-2-3 13:16FOB Business Forum-U:n$|*l-Y
FOB Business Forum!h$w.N-P7^#c$o3t#K
www.fobshanghai.com/Y!c:e,r#d0I&R
[A Professional Business Forum]4D,x)~"^8]%i9V
that's what i always do.
+I3O6j1]9l#s6Uwww.fobshanghai.comas we know seeing is believing.FOB Business Forum.D6b&X.B.`5z0i#{
actually in most cases, samples just show the ability and level of production.

*x$p9R8R-i/s3X"F1f[A Professional Business Forum]FOB Business Forum2n5b#V n h"b5d0y'Q
yes, seeing is believing..
1c([+p x3ZFOB Business Forum
7}1Q(g-t$j/B7p3P"xbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessI think u should know that what kind of your clients and which grade of the quality that they need first..
(X7E'a3I5N${,S[A Professional Business Forum]
(}!_+p+t%R)m-I[A Professional Business Forum]then u can consider if need to post the samples.[A Professional Business Forum]2P3`"X7F1p:O(m5B)} I'Q
FOB Business Forum5l5m7a%X3I*P7]2l"N*y
for reference..





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csm0526
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Post at 2007-2-5 22:21  Profile  Space  P.M.  Buddy  QQ
got the same problem, my customer always complaint about the quality of our products.www.fobshanghai.com(r2i p+]7l
Really don't know how to deal with such problems.1s9G c&N-Y4F'Y5?5J(e7S
stay in a small company with my big dream

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emily315
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Post at 2007-2-27 16:26  Profile  Space  P.M.  Buddy 
Reply #12 csm0526's post

Dear Sir/Madam from china and all over the world
4q:p"F/C:z/i%i:N4P[A Professional Business Forum]     I would like to make friends with all of you,especially someone in  real estate service ,spoken English,traveling ,and so on..........exchange ideas....Welcome.FOB Business Forum2}5@6A4H&h8b-o&x0^-b;E
    Contact detail:zhaoping100@hotmail.com

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renfeixiong
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Post at 2007-2-27 17:15  Profile  Space  P.M.  Buddy 
sample

the best way  is  posting sample !6g4}$O6~$]
but,if your product is huge
-m(W3@2t'@)O i/qbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessyou'd better post him(her ) other clients"s iders.

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Ivyjim
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Post at 2007-2-28 10:05  Profile  Space  P.M.  Buddy 
i just have no word to say except assured that our product is good.FOB Business Forum0G9x9P2d)k
[A Professional Business Forum]1]2h9x#]-[%~
after reading the comments above,i think i know how to deal with such problem as the ask the question

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