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2008-6-22 14:12
skyfly
A Better Offer
A Better Offer
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By Selling Power Editors
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In every selling situation objections crop up. Objections may be expressions of fear or uncertainty from the customer. Others may be simple buying tactics. The way a salesperson handles objections determines whether the selling process can continue.
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When faced with the common objection, "I have a better offer," suggest that both you and the customer examine the two offers side by side. To help offset what at first glance looks like a lower offer from a competitor, a salesperson may say, "Since many factors can influence pricing, can we compare the features...?" By comparing/contrasting the two products side by side, a salesperson can meet the customer's needs as well as increase profits for his own organization.
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Objections needn't tear down self-confidence, nor do they mean that the customer is not interested. Simply turn objections into questions and you can find out how to help the customer and your sale.
2008-6-23 16:21
maggie_rang
It is very nice to see your words here:) Good suggestion:victory:
2008-6-25 20:13
skyfly
[quote]Originally posted by [i]maggie_rang[/i] at 2008-6-23 16:21 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3260583&ptid=325273][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
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It is very nice to see your words here:) Good suggestion:victory: [/quote]
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Nice to see you too~~~
2008-6-28 12:54
jeff008
.[quote]Simply turn objections into questions and you can find out how to help the #sD3{r]di:p O
customer and your sale.[/quote]
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in the process of tackling objections , a salesman can get the hidden information from the customer ,and that will be useful in the future negotiation.
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sales are born to solve problems.
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