What I suppose to say?

Hello Guys ,I really need some suggestions..PO\U2m2u4MD;D
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Yesterday was awful, I don't konw if i had lost my client's trust.r!z]&z-o(~2n!O

&C!l3kq9X7s Cuz the day before my provider send me a wrong price ,it is much lower than the the type my client wanted.Y}8Bt7\Ee]Y

k'{R0T:@:ok Worse still my client thought i am a manufacturer, but the truth is we already stop making the item he want. Yh@NRN+l4M]
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So what I suppose to tell him? Now I have told him the rite price and I apologized for my mistook the price.\tz+Z I:nOa

.PHg3tB9Q(D But no more answers from him.
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z#O/Tz klMXo how can I go on this conversation?  I still want to do business with him cuz he had already confirmed another product we have ,but
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It seems everything is up in the air. Will I lost him? :Q
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he just want one supplier in china ..:(

One point that I am confused...price is lower than ever? and it became a problem?[
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Concerning about honest issue, I don't think it's nessesary to tell him the truth...sub-contract supplier is normal...isn't it?
H8{}[.l by the way, are you a manufactory? or just company?
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export business is always about quality,quantity,deliever time...you satisfy him, I don't see any problem. besides, you have a better understanding than the other, am I right?

That's bad,customers always pay more attentio n on the price.!f*SsyjZ
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I also got some troubles about prices yesterday,now he have sent me the order:lol )H`9]:af7bx

_/{|qt/~8Q{'V.o What we can do is just explain and hope let them understand.L+gKo3e$vLp"D
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Well,in my opinion,if they know the market of the products,they will know your price is rather high or just reasonable to them~

[quote]Originally posted by [i]lihao1233[/i] at 2008-6-4 10:33 [url=http://www.fobshanghai.com/redirect.php?goto=findpost&pid=3256055&ptid=324414][img]http://www.fobshanghai.com/images/common/back.gif[/img][/url]
}#v Z-cd!` One point that I am confused...price is lower than ever? and it became a problem?
(JuJ8d;O-H4I3fIp Concerning about honest issue, I don't think it's nessesary to tell him the truth...sub-contract supplier is normal...isn't it?St'G/~)Lj
by the way, are you a manufactory? or just company?
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,m{'u3T$GHx export business is always about quality,quantity,deliever time...you satisfy him, I don't see any problem. besides, you have a better understanding than the other, am I right? [/quote]
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Sorry my mistake , I meant the price my supplier sent to me is not the rite one for my client's required item, its just for a sheaper material , thats why the price is lower. But I quote this low price for the expensive material, and this is the questiontrounbling me.
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Anyway ,thank you for you  commet

:')  NOW he said we want this price , and we won't pay more....B,R PI ]au
Otherwise we won't competitive...

You can tell the truth to your client , If he doesn't understood your situation, or you will lose money , It's the best way not to deal .

pologize to your customer with great sincerity,hope he 'll give you another chance.

Reply #5 kyne1984's post

:L I am also meet this problem now,one of my old customer just hold the order & ask me to give them discount~but i cannt:L

everyone will make mistake. You should explain the sitation to your customer sincerely,
Y6V.O/JWI#Jmo I think most of customers will be acceptable.

I understand your situation because I made the same mistake as you last time.v'zI+f*x pm [
And the result is customer no longer reply me:(

Everyone is the architect of his future