2008-4-28 22:12
skyfly
Funny Business
Humor in selling can be a boon or a bane. Here??s a rundown on the lowdown.
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Boon :C When the situation gets tense, a touch of humor can relax both buyer and seller and relieve the stress. j4^"OO-p]w;b8G
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Bane :C When the buyer is so busy his time is at a premium, attempting to lighten up the atmosphere with a light anecdote or joke can kill a sale.
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Boon :C An inventory of funny work-related anecdotes that can be punched in when the time is appropriate is a useful tool in a rep??s selling kit.
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Bane :C An off-color story or joke related to the wrong person can be more of a sales killer than thumbing your nose at the buyer.
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Boon :C A joke with yourself as the butt can win you a sympathetic ear. N(W)Bd4P,t{
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Bane :C Ethnic humor is risky. Either be darned sure of yourself or avoid it entirely. h8|0ol2G$g
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Boon :C Humor as an icebreaker can turn a downward mouth upward. /_%IvQ"C{X}s