FOB Business Forum » Business Talk » [2008] my indian customer and his funny translator
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2008-3-26 20:23 jerry1983
[2008] my indian customer and his funny translator

[size=4][color=Red]Initial contacts[/color][/size]} X$uv4[
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In order to win the special package for my dearest friend, I have devoted a whole night to record the process of meeting with my Indian customer several days ago.-d9i:K l8_U*r
I got this customer??s enquiry from tradekey website and he said he was very interested in our products and hoped me to give him a favored price. In fact, the product he enquired is the product I have dealt with before and I know that product very well, so I gave him a detailed reply about the specification and how to use that product at once, my work gave him a deep impression. The next day he replied to me and asked if I could give him some discount.
m)J:@t/n9i And I replied his request as following;f7`v'hWME&s:[A+a
[color=DarkOrchid]Dear Sir
V In ZQ_+r)Q Thanks for your prompt reply and your great interests in our products.]kI&qj
Concerning your request about the discount, I am very sorry to inform you that we have given you a best price already. Due to the Chinese currency continuous appreciation in the international market and the inflation of Chinese domestic economics, the products?? prices from china have been increased a lot.n)k"Q%yMPM(A5U"R
Our company is a professional manufacture of ******* which has engaged in this line for many years. Our technology is the most advanced in the world and our service is good. i am sure you can benefit a lot from our cooperation.
0I'TB-jq[P.|7v J If you have any other questions about our products or our company, please feel free to ask me
8N%k2q ]_ t7nI Best regards-hk)[OE7KP%@
Jerry lee[/color]
z%F|4xX,p%R In order to catch that customer??s eyes, I tried to say how perfect our company is. In fact, my company is only a virtual company for our company doesn??t deal with the products. If he really places orders to me, I have to purchase the material from the other factory.V:F R?h4FH
And fortunately, he gave me a reply on the next day and said
:r]h(vp"nQy !b#O/_0enl
[color=DarkOrchid]Dear jerry
{,c { m'_!b8bSr|7d Thanks for your email;P$so,| ZZ0k
I know your company is professional manufacturer of ********, but your price is much higher as what we have expectedRG.{/cX:L!g {
I want to visit your factory during my following visit to china[/color]o8\d S^e3U:H0L)W
Oh, my god. Maybe most of the customers want to cooperate with the factories directly. In which case, they think they will get the lowest price. After I got the news that he wanted to visit the factory, I confirmed with the salesman of that factory that I cooperated with before at once and told her that I would take a foreign customer to visit their factory to check their products, and I wished that??s convenient for her.The factory I cooperate with only deals with the domestic business; there is no person who can speak English in that company, so when I told her I would take a foreign customer to visit their factory, she agreed happily!v2^2odE\$W)bd,q
In china, though the international business is very developed now, not every company or factory has the ability to do the international business by themselves. So such company or factory will be very willing to cooperate with the foreign trade company if only you can take the foreigners to their factory. And I have found that in the person??s opinion of the small factories, the foreigner means big order then big order means big money and of course the foreigner also means a kind of vanity. If they can sell their products to foreigners, they would be very proud to say to his domestic dealer that their products have been sold to overseas$k.^H*y5y2{ w
And in their opinions their products are the best or else why their products can be sold to other countries. Maybe sometimes they don??t know just because of the low price of their products which compared with the same products in other countries k` J)iwo1c#DK
So after I got the positive answer from the factory, I gave that customer a reply at once
E&[Tg*H,g1oZr [color=DarkOrchid]Dear Sir:G4q wY,vMd:g
I really appreciate your visit to our factory, in that case, you can check our products in details and we can also have a further discussion about our potential cooperation.
$Sq*[ U+F[R l I am really looking forward to meeting with you in our factory and I am sure we will have a fruitful result.
7wf xrUo But can you kindly confirm with me when you will come to china and which day you plan to come to our factory? So that I can arrange everything in advance.8~D'N1n&ziS
Best regards
"jr)h9{-V)^ c Jerry lee[/color]nX*Y9J9XG xk
After I sent the email to the customer, I negotiated the price with the worker in that factory so that I can quote the price to customer when he asks me.2ZbAhzn!x,fjW
Next day that customer game me a reply 7J$R5V'o~LK)m
[color=DarkOrchid]Dear Mr Jerry
l.vw-Qi BK!\ Can we meet on 18th or 19th march?[/color]
7K-M-CR7gh;o%i After getting his mail, I was a little worried for my office wasn??t in hangzhou but in haining.if he couldn??t confirm the final date I have to stay in hangzhou for two days and I can only go to hangzhou at the weekend;G J[q'awDC
So I must ask him to confirm a final date with him
Y5^\lR [color=DarkOrchid]Dear Sir 6YS B`4?3cH4w
Thanks for your reply
r7\C.kha*Eu I am very sorry to inform you that I am very busy everyday. I need you to confirm the final date of our meeting,. Please don??t say that you will meet me on 18th or 19th march, I know your time is very precious, but ours is also very important so please kindly confirm the final date.
)SD"sQ!C }!m best regards+B#k2G UsfG
jerry lee[/color]
3SW~*^Bb UY As a salesman, sometime we shouldn't be to bow and scrape. We should also have our own principle. I think business is mutual. Both parties should consider it seriously~/\A Pn M8W
If he can??t confirm the final date he should explain the reason to me and I can understand his situation But if he can??t tell me the reason I think it is not reasonable to ask me to wait for him in two days
)vpFCrJ^ So in the next email
5E!WP([&h He said
![7h#z8Y7| N [color=DarkOrchid]Dear Mr jerry
Lal6_Y]p I have confirmed the final time is 1 o??clock at the afternoon of 19th March 26, 2008
&R5{4hN7s But can you do me a favor; I need you to help me to reserve two rooms for two days near West Lake[/color]/@Un$TQ` tM
And I couldn??t do that for I was in haining mhB;@xC5cw
But what is important I have ever tried to help one of my foreign customer to reserve the hotel,but the recipient asked me the passport NO,ETC I didn??t know that so I failed to do that  Then I told him when he came to hangzhou,I could take them to book the hotel directly for if I helped him to reserve the hotel in advance, I have to know his passport NO,ETC,[$m'TR.{

e Dp vx"U@1e X [[i] Last edited by jerry1983 at 2008-4-15 19:36 [/i]]

2008-3-26 20:28 jerry1983
[size=4][color=Red]communication before meeting[/color][/size]#bc t,z?1D(c ^

bP X%V!_O'z Then the time approached 18th, March.i left for hangzhou at 4:00 that day
Zra0B LA5`\,_+t&t At that night I got a call from a Chinese person:WW k2pV4Az5\
He asked:?¡À is that jery lee??¡À
ia'n&cm4r#e I replied?¡À yes!?¡À
Rz:dygb&b_R He asked?¡À do you know Mr. ********* from Indian??¡À
@"k |+r T @t I replied?¡À yes!?¡À
)y)Qq"|l{J3Z He said?¡À we will meet you at wanghu hotel at 1:00 PM tomorrow afternoon
l'bU~ `Z!@ I replied: ?¡Àok!?¡À"X mm,u$D {b
Of course we two chatted in Chinese, please don??t misunderstand
"l x|'r { Next morning, I got up a little late: 9:00AM at the working days, it is impossible to get up so late
]3k%|T }^ t After did some washings
-}-iIJ!NQ-D I took out my dear laptop to surf on FOB`8B"uk{tc
And I am very unlucky that I can??t use my laptop in my living room for there is not such internet LAN in my room. I can use it when I come back to hangzhou
%L lWUH3v When the time was 11:00 AM,I started to leave from my room. I had to have my lunch at first then waited for the bus which would take about 10to 20minutes.and the bus stop I started from shuangliangting(jianqi) to the destination bus stop: fengqi road. it would take about 40 minutes and my lunch will take 30 minutes so I can get there around 12:30am then I had 30 minutes to find his hotelCz8mk!uy4f H
When I walked out of the hotel is 11:30, the time was still very early
;q/kH_6v$F G?vo:cvM
[[i] Last edited by jerry1983 at 2008-3-31 15:29 [/i]]

2008-3-26 20:32 jerry1983
[size=4][color=Red]on the bus[/color][/size]
?}S*a:q&w&_4LjZ)w q]*s]^xy
I walked to the shuangliangting bus stop to wait the K355.because it is a working day, there were not so many people and the bus was a little empty. I was a little happy about that for if it is weekend. That bus was so empty and I just selected the seat from front which was against the windows. There are four seats on each row on both side of that bus I chose the second seat to sit downv&C1g;k&l I3pJ)S
When the bus only passed several stops then suddenly there came up a beauty. I have mentioned previously that day is a little hot so that beauty wore very beautiful clothes she was very slim but very plump and white:t){$d;LY3a
What is more, she just sat on the seat on my right. When she sat down, I can smell the special perfume from her body which made me so dizzy and at that moment, I thought if I could have such beautiful girlfriend, then how happy I would be4q U9vY8@/X1o
When the bus got to next stop another beautiful girl got on the bus and this time she just stared at my direction then  suddenly she shouted out ?¡Àoh it is really a coincident that you also take this bus ?¡Àoh my god, she was taking to the person on my right side They two were friends. I suddenly thought out a saying: hangzhou is really a good place to produce beauties unfortunately I didn??t find a beauty here as my girlfriend and I thought over why, maybe just like one post from FOB.:I Come to and go to the bus stop everyday, why I haven??t met my MR/Mrs right? Because we all are unlucky person. haha
H,}nd2Y)y But I did miss somebody else in a far place and I am sure she will be even more beautiful than these two beauties)G!IMB\)RZ+x:p
When the bus got to the final stop I got off the bus and tried to find his hotel: wanghu hotel luckily, I found it soon and found its English name is Lakeview hotel and I checked the time, it was only 12:30 maybe from the hotel, we can really view the beautiful scenery of West Lake. For it is on the side of West Lake t"r2DS6r,M
I decided to spend the free time on the side of the west lake And found though it was a working day there were still many tourists on the side of the lake That is why the CCTV-9 often says: hangzhou, the most beautiful city of china It is mainly because of the beautiful west lake
vI$a4f1q4j 8l} E1c4^r,qX
[[i] Last edited by jerry1983 at 2008-4-15 19:38 [/i]]

2008-3-26 20:37 jerry1983
[size=4][color=Red]The meeting and his funny translator[/color][/size]H!m:n;H6U t#V6m
B+L Fp}T
At about 12:45, I got back to the hall of that hotel and I just watched the small birds in the two big iron cages are so sweet. From the introduction of the board .it says those birds live in the islands of Pacific Ocean .but I forgot that island??s name. Those birds are a little yellow, and will be much smaller than the swallow and they just jumped here to there in that big iron cage. I though maybe it will cost a lot of money to buy them I also think though they are living a comfortable life, they will lose other freedom maybe they will never go back to their motherland to enjoy the freedom of flying from one mountain to another mountain or from one ocean side to other ocean side
:D_mC;y| Just like people, if we gain something, then maybe we will lose something else.Igv!b ch G{"h
After watching those birds for a moment, I went to the sofa in the hall and have a short rest to wait for my customer for it is nearly 1:00AM I watched the foreigners coming in and going out the hall and tried to find which one is my customeruS"b6E/I%W7N*y6g
A moment later, a foreigner about 50 years old came to the sofa on my right. I have thought he maybe my customer for the time was already 12:55.but this customer was not black at all so I wasn??t sure whether if he is. He also looked at me and said nothing; I looked at him also said nothing. But that customer was very clever. He took out of some paper from his bag and dialed his phone.
5{ Wg*WjF9p My phone rang
*J.g(iqHUi We two looked at each other with smile. I hang off my phone and asked to him?¡À are you Mr. ***** from Indian? And I am jerry lee!?¡À
(l6HTB+g{ d#E He said:?¡À oh, Mr. Jerry lee it is really you. Nice to meet you!?¡À*pBS1ZT+a8u W
So we two stood up and have a handshake with each otherN{N+u)|)v O
Then he said: please wait for my friend a moment, ok?
+W2n9dJ|_z"{3R I said: ok:v%J.@ q)` xx p|d
A few moments latera p D3\1f^.z#e
His friend, a Chinese, to be exactly, his translator came there and that customer introduced him to me4n_t*Z.F [(w%N
He said, jerry lee, this is my translator and his name is******
[*]B,Dm$U I am sorry, I forgot his English nameJ u&ZJH9`v6\
But I found his translator was really a little pride over me and told me as following: I am Mr. ***** translator if you have questions about Mr.  **** you can ask me directly and I also can help Mr.*** to better understand your words! of course he said that to me in Chinese. And he doesn??t know I also learn English during my colleague I don??t need the translator at all5speQP
That translator maybe is a new graduate for I can find he isn??t mutual at all and he doesn??t know there are even more talented people among talented people
S w]n [}7tV After a short conversation-j1[N%a#I+k)~n
I gave the driver a call at once and asked him to pick up us w p$x(JjeP1M0^
So when I went back to my seat I heard the customer asked his translator what I called for just nowAG4Jy ~8c@,AB0@
I found that translator just waved his two hands and tried to explain to him as following: he call, he calls to receive usIe-B5|L^{,xa
I couldn??t help laughing in my inner heart when I heard that
#Ko hqs/abn!I+A In fact, that translator wanted to say that I call the driver to pick up usM!Q&s*D%Y,~)tZ-r,T
But maybe his English is really limited, so he just used ?¡ãreceive?¡À instead of ?¡ãpick up?¡À~c'n{%lu1J`&V
And I found there is really some difficulty between their talking. the translator just kept on saying:?¡À speak again?¡À
*@-O:T ZZCfD H'b Then I thought how could you  help you if I can??t understand what that customer says |0Us8?;N6Bs W\r
When the customer asked me?¡À jerry, can you tell me what kind of specification of instant pvc sheet does your company have??¡À'MI7?%VO H
I tell him usually the instant pvc sheet has the specification of 0.15mm+0.46mm+0.15mm, 0.25mm+0.28mm+0.25mm
k#}}2? i)f0i,^/B5_G| He said yes, yes: iPY"K_-]L
And I asked him if he use the same material to make ID card"W:tCl0h1NgsA
He said?¡À yes?¡À$_pQ*og3z
And I asked him what kind of equipment he used3D$Vs4I0Pg)r
He said they used pouch laminatorEG?t@|,O)xh(z
I know what equipment he referred to
g}Re _Q.OJ i In china, we called that equipment: hot laminator
4D-oUN%p.[ ]@ And he asked if we also offer that equipment5pJa0Ef v
In fact, I can offer him for I know the factory that makes that equipments
!iZ9nxY1Y!MlS%y5? But if told him we could, he would check that equipment later and that factory only produce the material and could offer him that
Y'j3c iT C So I told him our company didn??t produce that equipments but I can help him to source the supplier in china
#Ku d ?I0Zcv He said thanks and he kept on asking if we have PET material
^_B(^#z(Q+^9] I told him yes
1q,Qz4gvY@ Then I know well about another material from baoding hebei3r2? N g,sM
So I just want to introduce that material to him
V*r0M)m~l I asked him: ?¡ãexcuse me, dear sir, do you know the press laminated material, and the thickness  of  the printable material is 0.3mm and the thickness of  overlay with glue is 0.08mm And the ID cards or credit cards made from that material are much better than the cards made from instant materiala&g0g+J9F?(]5r3A
In fact, it is true, maybe all of the bank cards, credit cards, and ID cards are made from press laminated materialG8L-]u(V
After I explained that to him i-p\(s`L
He was very excited ?¡Àoh jerry you are so professional. This time I come to china just looking for that material, can you take me to that factory later!?¡À0@ q#O.d/I,Z
Taking him to that factory
fJN+M U,Kx
S!^:Qd'{:f"Egz6H It is so far from hangzhou to baoding
z5WEtz%A5I6} So I told him that I can send the sample before he left china he would go to Beijing to attend the fair in beijing from 21st to 23th, march And he asked if baoding is far from Beijing or not Of course we all know that it is not as the Chinese people But his translator answer it at once?¡À it is very near beijing?¡À his translator told him so then I have to admitted it is not far
bA&W5y9G-a!u Then my phone rang the driver has gotten to the hotel Then I find an excuse to shift our topic so I told them the driver has gotten to the hotel And asked them to get on the car I just sat in front of the car And let them sat behind so that the translator won??t lose his face on our meeting
]1U _2v_j But that translator didn??t live up with my expectation at all!u+Pbh)gRSR7R
On the car, I can understand clearly what the customer says he just keep on asking?¡À speak again?¡ÀBK@j$O4?z%Q/p4O
When our car passed the west lake, that customer looked out of the window. And I told him that is West LakeS.Nn8| XQ_!e
He said:?¡À yes It is really very beautiful and amazing Just like the scenery in Ireland!?¡À`N g2VmYx$R~,tu(A
I wanted to ask why he made such comparisoncm/nM(y,A
And suddenly I heard that customers asked?¡À what is the square meter of west lake?¡À
f)V)Z/qcGdAmI Maybe his translator has forgotten what does square meter means or just can??t understand his English2{ k8{&Wv{#{|`
He just ?¡ãen, en  en?¡ÀrQ|7pR m
So I asked the driver what is the square meter of West Lake in Chinese
Isl_{$kQ'dj The driver said maybe around several million square meters He isn??t sure about that, toob8\dZjE
So I told his translator in Chinese that the customer asked about the square meters of West Lake, you told him just around 2 millions square meters
Y?BT$c'ZE:`)R In fact, I didn??t know the exact square meters just gave him estimated meters+y3x"_)O,t1Q7W
Till now I still don??t know the exact the square meters of West Lake
LA5]c L{P^@p Soon, we got to the factory and showed some sample to him
J6Eg_W9Hu-] c Then the customer kept on asking me about the name of another factory
8v*QoZS"Prkn I told him that I have that company??s information in my computer and I only tell him when I go back to company
4|*Y7YfC6b Of course I know that factory??s contacts, but I have to introduces him to one of my best friends there For I have done some business with him before that customer are so interested in that kind of material, I will referred this customer to that friend as a gift for him
3dna!`3hN
q9eO%f4aZ~-v{W+d\ [[i] Last edited by jerry1983 at 2008-4-15 19:35 [/i]]

2008-3-27 08:44 shimily0713
Reply #4 jerry1983's post

dear brother, you did a good job
8[K%dX5GHh'Se support you:victory:
}]3e7Fxj"].b9_z;q is your story or cooperation with this India customer to be continued?*OI\q&P{
please update your following contact

2008-3-27 08:51 dinahsun
good, jerry :victory:
Bj7e`y2LR*bd} wish you can win the special package for your dearest friend. :lol :lol m,yQ!Nh_0P!Y7Q1B1v
and wish you will go further on your career.

2008-3-27 08:53 jerry1983
Reply #5 shimily0713's post

thanks,dear sister
E'`}om$kc2B:Yy the contacts is still proceeding
#dwfJ/Hl if i have the latest news,i will update it

2008-3-27 08:56 lily_trade
Thanks Jerry.!J&A;i V*X}+eo

J"~?f2I+k;s You just bring my mind to be the translator of a ppl from Saudi Arabia by the last week.
^5@H+w^Ch E tH uWCs2r~5O
That is really a unforgettable experience for me.Maybe will share with you all after Bei Jing Fair by next month.!fz&u&f~U}

u3o9sh S6tK4X"n Nice day to you all:victory:

2008-3-27 09:16 shimily0713
Reply #7 jerry1983's post

okay, i'll wait for your update and good news

2008-3-27 10:04 xuorchis
:lol :lol i finish reading this article at final:victory: :victory:

2008-3-27 10:05 xuorchis
Thanks for your sharing ~~~~~~hehe.. something is really fun~~~

2008-3-27 10:39 jerry1983
Reply #11 xuorchis's post

:lol :lol :lol :lol :lol :lol :lol ^+qV1?%tv%je&`
it is a real story

2008-3-27 10:49 dhlcc2008
I'm so tire. My english is too poor.

2008-3-27 14:14 sangtian
well done,congratulation on getting this order one day.thank you for your sharing.

2008-3-27 14:46 jerry1983
Reply #14 sangtian's post

thanks,i will try my best to catch this customer

2008-3-27 15:42 sophia11
Jerry , please  keen on your business and earn orders from his hand . wish you success ! :)

2008-3-27 15:57 optimisticgirl
Well done! I enjoy your post very much!
;R/zAQ%C-J)gP-Eg
A,O;y3i8_.w So funny translator!:lol

2008-3-27 16:34 fengyuan
Hi,Jerry, you really do a good job |8fX ])N$E,F;Yn
o!zr_tvw5U
we can study many things from your thread, thanks

2008-3-27 21:23 jeff008
good sharing .

2008-3-28 08:40 jerry1983
Reply #18 fengyuan's post

that is great8|&^S8Y1e)^#T
if you can study something from my thread b Pg%AT4Hh
i think that is the best reward that i can get from it

2008-3-28 09:52 sunnywxf
please update your story quickly, it is very fun .,d+r EJ_`Cu
i hope you will go further

2008-3-28 11:10 cicilinda
your english is so well,anyway,wish you success!

2008-3-28 13:48 Echo-li
hi,jerry, thanks for your sharing..........supporting u....:)

2008-3-28 13:53 bacon999
wonderful,it will cost me some time to finish the words,and I am sure I will learn something from them.:)

2008-3-28 14:09 jerry1983
Reply #24 bacon999's post

thanks,Michael8M3BUt}r$D PP
you have brought me a special package already
$b~!`NV i really appreciate your great support

2008-3-28 14:19 Echo-li
l want to be a salesman................salesman..........:Q

2008-3-28 14:24 bacon999
Welcome,Jerry!:handshake 'g|(FK i `%gH,g2f

*a(ny%rrD.xo And I can not agree with you with the following opinions any more,youare exactly correct:q;U*?5s/LM
j7@%l[j/e.i [
[Quote]In China through the international business is very developed now, not every company or factory has the ability to do the international business by themselves. So such company or factory will be very willing to cooperate with the foreign trade company if only you can take the foreigners to their factory. And I have found that in the person??s opinion of the small factories, the foreigner means big order then big order means big money and of course the foreigner also means a kind of vanity. If they can sell their products to foreigners, they would be very proud to say to his domestic dealer that their products have been sold to overseas
.A D s@D4fQm
7fJ:Pt,}g And in their opinions their products are the best or else why their products can be sold to other countries. Maybe sometimes they don??t know just because of the low price of their products which compared with the same products in other countries.[/Quote]
NX0wH2TP
t6@0T:V pq'?:tJr [[i] Last edited by bacon999 at 2008-3-28 14:25 [/i]]

2008-3-28 14:34 jerry1983
Reply #27 bacon999's post

thanks,i have experienced such thing
*} P3u7u-s/DGi+B4F maybe not every small company or factory will be as what i have said[9uu H J;g-U1`#b
but most of them are the kind of what i have siad

2008-3-28 14:58 ZHAOFEI111821
[quote]Originally posted by [i]jerry1983[/i] at 2008-3-27 10:39 [url=http://www.fobshanghai.com/redirect.php?goto=findpost&pid=3232184&ptid=320381][img]http://www.fobshanghai.com/images/common/back.gif[/img][/url]$`u)S%qg&}
:lol :lol :lol :lol :lol :lol :lol
AGJJG%B/Gf it is a real story [/quote],cRz+?,P

V5z S5a(M TO BE THE TRANSLATOR BESIDE YOU,THAT GUY WAS RELLAY TEACHING HIS GRANDMOTHER TO SUCK EGGS.I'II TRY MY BEST TO zuv/Rv7N ]
LEARN ENGLISH COS MY ENGLISH IS SO POOR,AND FOR THAT I NEVER WANNA TO BE THAT POOR TRANSLATOR,NEVER!|4|'I4`m+b+k,_
THAT'S ONE OF WHAT I GOT FROM YOUR STORY.$B(i+kyR8} _+i]
THANK YOU FOR YOUR SHARING.

2008-3-29 02:31 jask1985
The E-mails,talking record,and time together with Indians.)qx:q5a@2v:d-_ r)^1U
Brother,You did a good job.

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