FOB Business Forum » Business Talk » High price goes, old customer loses
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2008-2-26 09:09 jeanwayang
High price goes, old customer loses

[size=3][color=DimGray]Just now, one of my old customer let me quote her on flyers. I did the job yesterday, and got her reply today. g!j:P*p.^:b8p
She told me that our price is 300% than others which is located in USA :@ :@
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7^qV3J7lyC:_s And she ask me whether I am single-hearted to do business with her or not.o'r$P(qS3M

6T8Brv$B.?O3F How could I say? I have had a careful study of the link which she gave me, on that website, it is true that their price is 300% lower than ours, even if our price deducte the mail fee ( Express fee), our price is 10% higher also.` C |] N/B
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What should I do, she is one of my old customer. If I do not do a good job this time, I am afraid that I will lose this one forever....+E;d_ Hr

.P k Qi"@ How should I do?
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jj&g;k0a?^(c Bless me ! !  Wish me !![/color][/size]:( :(&bcc%F~,t|&h.x6F/j
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[[i] Last edited by jeanwayang at 2008-2-26 09:42 [/i]]

2008-2-26 10:37 kawaiielaine
we can't control, but you can ask your boss ,if your boss say 'OK'. That is ok

2008-2-26 11:19 jeanwayang
Reply #2 kawaiielaine's post

Hi, Buddy:~.} X ]7{
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It is impossible for our factory to low down the price by 300%, I have had many discussion with our factory, because most of our prices are higher than others. We just can low under 0.5RMB, that is the limitation. So, it is still a long way to customer's needs.

2008-2-26 11:50 fairyfang
tell you customer the detail you have quote ,show your sincerity , and advise she  purchase these items from  Chinese market is unfitable at the moment. And once the price down , email she again.

2008-2-26 11:58 lily_trade
Business is for profit.
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7o#^#f.p#mO&NoZ^ If your boss can get profit from it,he will try to catch it.

2008-2-26 12:13 Banana-apple
increase is with all chinese companies, not only with you. 0\Q[Fs
ask your customer, if they just pursue low price but ignore quality and other services.. they may lose more than they save in unit price....

2008-2-26 13:25 jeanwayang
Reply #4 fairyfang's post

The details are the same as others.^L:[ F-{6]0e5~
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No special specification in our products.

2008-2-26 13:31 jeanwayang
Reply #5 lily_trade's post

I do not know what the profit is for our factory. Maybe 50% or 100%. But our factory is very bad in his line. Most of our work have been worked by other factories.   
Iv#EarG Then, the price will be added other factories' profit./TM*s:s q+C8A

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2008-2-26 13:36 jeanwayang
Reply #6 Banana-apple's post

To be honest, she is an american. And I have done one deal with her before. She has high demand on the quality as well as lower price.8u?)]B;G9\-o)o's

$c,WVk!s2p0g j9_8_ For this time, the problem is that our price is three times higher even our price compare with Amercan.
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Every body knows that most of American products are high quality preferable.

2008-2-26 13:58 lily_trade
Reply #8 jeanwayang's post

Talk with your boss more,how is his opinion?

2008-2-26 14:24 jackylau
Reply #1 jeanwayang's post

How CRAZY your boss are !  Do you can start your business ? 300% profit higher than others , so unbelievable ! :@ :@            
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Your boss must have a lot of private cars as many as  a small park . BUICK. QUDI...

2008-2-26 16:07 jeanwayang
Reply #11 jackylau's post

My Buddy
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P7u0B6A,`!\,xYJ*h     You are totally right there. Our basic salary is very low. Also, our accommodation is very bad.X,mciN
    And our factory's capacity is not as well as others.There are just  60-70 stuff inB-BT s*R(lo S3RW
our factory. Including all the stuff.
[dCi,zJ+`      But I wonder why there are so many cars? The month performance of our foreign department is not very good. How can they buy so man cars?
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y:Z+i7m_u { o w        Buddy, you remind of me such kind of problem.:handshake

2008-2-27 13:38 catherine-zhang
i meet it often

in fact ,the price is the primary element in our foreigh trade, if your company cannot reduce the price, it is impossible for u to do business with your old customer, try to show her some other items.

2008-2-27 13:39 catherine-zhang
i meet it often

in fact ,the price is the primary element in our foreigh trade, if your company cannot reduce the price, it is impossible for u to do business with your old customer, try to show her some other items.

2008-2-27 14:21 jeanwayang
Reply #10 lily_trade's post

My director said8d6CK&b-`tg ~|~.G
"it is impossible to decrease the  price to such extent. And there is no way for this kind of customer. You do not have to do anything with her"
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$ane)rrX8O&y l Above is the fact............

2008-2-27 14:24 jeanwayang
Reply #14 catherine-zhang's post

Dear Catherine:w9dwSF9o$iC
     She told me on her last E_ mail ( I have not received any other news from her since I explain why the price is high and give her a suggestion).  She would like to buy those items from others, because other factory can supply her with double lower price.

2008-2-27 14:50 songm914
what a sad news..I/E:[}"u"O1r2\
my friend, all the boss wnat to make big profit, they never think of mutual benefit.

2008-2-28 12:41 fairyfang
[quote]Originally posted by [i]jeanwayang[/i] at 2008-2-27 14:24 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3221270&ptid=318126][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
(D6IK$\0~zs Dear Catherine5[G|` ~%g9y
     She told me on her last E_ mail ( I have not received any other news from her since I explain why the price is high and give her a suggestion).  She would like to buy those items from others, because other factory can supply her with double lower price. [/quote]
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what a pity !

2008-2-29 10:06 jeanwayang
Now, four days has gone.
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Ux7D3LN9_g But I still have not got any news from her.-x[2].uo&J!}%GSR

yEz'p|}cN And I can not send more E_mails to here, otherwise she will feel fed up with me.]$Y"S.]`"M4T&g:{8A K

5F4N5x {e"mB Because I know her personality, she is the woman who like a man....
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And on Christmas day, I send my greetings to her. She did not reply me any words....2\,n#d D3]:SM!C
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So, this time, I would prefer silence....

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