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2008-1-30 22:44
isideru
what can I do now
[size=3][font=Verdana][size=3][size=4][color=DarkRed]I assured my clients that we will send the items to him before our CNY holiday...but as there are some problems with the logo,it took us much time. what is worse, the supplier who print logo won't work untill after CNY holiday ...so we can not print the logo on the items..that means we can not send them to my client before CNY holiday...
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:') :') what can i do now? I am sure clients will be veryyyy anguary...we would like to establish the long-term cooperation with him , but it seems it is impossbile now...[/color][/size][/size][/font][/size]t'p1M1t7_
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[[i] Last edited by isideru at 2008-2-3 21:06 [/i]]
2008-1-30 22:55
jerry1983
Reply #1 isideru's post
it is really a problem
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firstly,you check with your customers whether you can delay the delivery{ JqH2H-nlV^ o.c
if he doesn't agree,you should tell him that the supplier prints logo don't work because of china's traditional spring festival now.[!g?T2\
i think if you tell your customer the true 0c
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he won't give you so much trouble@(c)l},C
good luck to you
2008-1-31 08:32
amandawang
Do agree up floor
2008-1-31 11:27
isideru
[quote]Originally posted by [i]jerry1983[/i] at 2008-1-30 22:55 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3209825&ptid=317344][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]R
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it is really a problem:H3P3rbxE+g3M{
firstly,you check with your customers whether you can delay the delivery
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if he doesn't agree,you should tell him that the supplier prints logo don't work because of china's traditional spring festival nowc4C"A'w0p.sF }
i think if you tell your customer the true 6J:NQ
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he won't give you so much trouble
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good luck to you [/quote]
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thank you so much!!!!!!!!:lol :lol
2008-1-31 17:15
lily_trade
Tell them the truth and ask for kindly understand.
2008-1-31 18:20
bacon999
Always tell your customer the true situation for his order,never try to hide some small problems.
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And it is better to communicate with the supplier of items,packing and so on,as well shipping company,anyone who involved in the business.
2008-1-31 22:46
saul
tell the truth
2008-2-1 08:40
isideru
Jerry,Amandawang , Lily,,Michael and Saul :hug: :hug: 3~;O(^]#l6XEb
thank you so much!!!!!!!!!!!!!!!
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i told the clients the true situation and got his kind understanding, everything went well....:)
2008-2-1 10:30
zqqd1983
Yes, tell them truth, you can say that the spring festival is very important holiday for chinese people as the chiristmas day aboard.#Ne0_6mKO1q2_
So it is not our inner thought that delay the delivery time, but for our native custom, in this way, the clients can understand with you better:)
2008-2-3 15:42
NORTHGUY(LONG)
Reply #8 isideru's post
U r so lucky! Congratulations!(~&U'hC7Rv
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I'd like to tell him that the plants could not work just becasue there was no power and water, because of the sleet. Hvf
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It is not I that tell you to cheat your customer!:loveliness:
2008-2-3 16:04
wendy4986
Reply #10 NORTHGUY(LONG)'s post
Good idea!!7k7U6_YW*F$lN
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:lol
2008-2-3 16:16
william100qin
Reply #8 isideru's post
that is right, to be honest is the key point sometimes
2008-2-3 19:48
bacon999
[quote]Originally posted by [i]isideru[/i] at 2008-2-1 08:40 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3210784&ptid=317344][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]&Y:{.T4y Y:b6g0X.?
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Jerry,Amandawang , Lily,,Michael and Saul :hug: :hug:
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thank you so much!!!!!!!!!!!!!!!